Right of Withdrawal
Right of withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. If you return the entire order, you will be credited the full order amount excluding any shipping costs. The costs for returning from your home to the webshop are for the account of the customer. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us via firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order. You do not have to use a return form, we will inform you by e-mail or telephone about the reason for the return.